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View allFrequently Asked Questions
Answers to common questions about our Clean-Touch Ink Pad Kits, frames, shipping, and more.
What is the Clean-Touch Ink Pad, and is it safe for newborns?
Our Clean-Touch Ink Pad allows you to capture your baby’s handprint or footprint without ink ever touching their skin. The print comes from a thin film that transfers ink onto paper while your baby’s skin stays clean. It’s acid-free, non-toxic, and sized for most newborns.
How many times can I use one ink pad?
Each pad usually allows 1–2 impressions depending on pressure and paper size. If you want to capture both hands and feet, or take extra prints, we recommend ordering a 6-Pack or 8-Pack.
What paper works best with the ink pad?
For the best results, use the included cards or smooth, heavyweight cardstock (200–300 gsm). Avoid glossy paper, as the ink can smudge before it dries.
What if my baby wiggles — any tips for a clean print?
Try to capture prints when your baby is calm, sleepy, or after feeding. Have a helper gently hold the hand or foot, lay the card flat, and press the pad evenly for 1–2 seconds. A quick practice on a spare card also helps!
Are the materials CPSIA compliant?
Yes. Our ink pads and cards are non-toxic and CPSIA-compliant. If you need documentation for a baby registry, TikTok Shop, or gifting purposes, our support team can provide it.
How long does shipping take?
Orders are processed in 24–48 hours. Standard U.S. shipping takes about 2-4 business days. You’ll receive a tracking link by email as soon as your order ships.
Can I return or exchange my order?
If your product arrives damaged or incorrect, please contact us within 14 days and we’ll make it right. For safety and hygiene reasons, used ink pads can’t be restocked once opened.
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